PRIVACY POLICY

Who we are

Reach Housing & Enablement Ltd are based in the United Kingdom and provide care services to individuals with disability. Our website address is: https://reachhousing.co.uk/

What personal data we collect and why we collect it:

Cookies

This site uses cookies; small text files that are placed on your device to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser.

Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

Personal Data collected: Cookies; Usage Data.

GDPR

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@reachhousing.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How long we retain your data

In line with data protection principles, we only retain your data for as long as Reach Housing need it for. Retention periods can vary depending on why we need your data based on our service(s) being provided to you.

What rights you have over your data

The law on data protection gives you certain rights in relation to the date we hold on you – These are:

• The right to be informed; this means that we must tell you how we use your data, and this is the purpose of this privacy notice.

• The right of access; you have the right to access the data that we hold on you. To do so, you should make a subject access request.

• The right for any inaccuracies to be corrected; if any data that we hold about you is incomplete or inaccurate, you are able to require us to correct it.

• The right to have information deleted; if you would like us to stop processing your data, you have the right to ask us to delete it from our systems where you believe there is no reason for us to continue processing it.

• The right to restrict the processing of the data; for example, if you believe the data we hold is incorrect, we will stop processing the data (whilst still holding it) until we have ensured that the data is correct.

• The right to portability; you may transfer the data that we hold on you for your own purposes.

• The right to object to the inclusion of any information; you have the right to object to the way we use your data where we are using it for our legitimate interests.

• The right to regulate any automated decision-making and profiling of personal data; you have a right not to be subject to automated decision making in way that adversely affects your legal rights.

Where you have provided consent to our use of your data, you also have the unrestricted right to withdraw that consent at anytime. Withdrawing your consent means that we will stop processing the data that you have previously given us consent to use. There will be no consequences for withdrawing your consent.

If you wish to exercise any of the rights explained above, please contact info@reachhousing.com

Where we send your data

Visitor comments may be checked through an automated spam detection service. Your data is shared with colleagues within Reach Housing where it is necessary for them to undertake their duties.

Your contact information

By filling in the contact form with their Data, the User authorises this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: email address; first name; last name, telephone number.

Child Protection Policy & Procedure

Available on request, please contact: info@reachhousing.com

Behaviour Management Policy & Procedure

Available on request, please contact: info@reachhousing.com

Additional information

We will not sell, distribute or lease your personal information. We may share your data with third parties where we have a legal obligation upon us. These third parties include Social Services, Health and Social Care Professionals, the Police. We may use your personal information to send you promotional information about our services which we think you may find interesting, if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact: info@reachhousing.com

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at the above email address. We will promptly correct any information found to be incorrect.